FAQ

We want to make your experience as convenient as possible with delivery and pick-up brought to your front door.  If you would like your car delivered to the airport you are arriving at your airline and flight number will be required to ensure you receive a timely delivery. Your car will be waiting for you as you exit the airport. Delivery fees may apply in some cases, please feel free to contact us if you have further questions. Any changes or alterations to delivery or pick-up locations/times with less than 24 hours notice may result to delays. We want to make your experience as convenient as possible with delivery and pick-up brought to your front door.

Yes, additional drivers over the age of 25 may be registered as authorized drivers. Exceptions apply for under 25 drivers. We allow multiple drivers per car; however, each driver must have proper auto insurance coverage in order be added.

Yes, a damage deposit by authorization of a credit or debit card is preferred in order to rent a vehicle. Damage found on the vehicle when returned will be billed to the authorized credit card. Damage deposits range from $1000 – $2,000 depending on the vehicle being rented and the drivers insurance information. The deposit is released immediately upon return of the vehicle.

While we do not require a deposit to make a reservation, we may, however, retain a small deposit in certain instances based upon the nature of the reservation. In this instance, we require a reasonable notice informing us of such cancellations in order to obtain a full refund. If the client is a No-Show, No-Call, it is at the discretion of our company to either refund or retain the deposit depending on vehicle availability. Furthermore, cancellation fees may be waived (At our sole discretion) for special or unforeseen circumstances (hurricanes, tropical storms, etc.)

M&B Car Rental accepts Debit, Credit, Cash, Certified Check and Wires as form of payment.  VISA, Mastercard, American Express and Discover are also accepted as methods of payment for rental damage deposits and fees. Checks or cashier’s checks may be accepted at the discretion of the company.